FAQ

Frequently Asked Questions

Explore our FAQs for helpful tips and solutions.

General

Can I get expert support or advice on WASK?

WASK is one of the best marketing tools, and it users do not need expert support during the ad management processes with user-friendly screens without the need for technical knowledge. It’s so easy to manage all your ads campaigns in one place.

How can I start using WASK?

Before start using WASK, you just need to have active campaigns on Meta and/or Google Ads. Then, you can go to our WASK app website and create an account to start optimizing your ads.

Is there a mobile app available?

WASK is designed to be used from mobile browsers as well. You can use WASK from the website easily without needing any mobile app. Advertise like a pro just by using our website!

Which ad accounts can I connect to WASK?

Meta (Facebook & Instagram) and Google ads accounts can be connected to WASK efficiently. To connect these accounts, you need to have an ad account in the beginning.

What does WASK actually do?

WASK is an AI-powered SaaS product that improves the performance metrics of digital ads. It helps you analyze and optimize your Facebook campaigns and Google Ads by automatically adjusting budgets, bids, and placements to maximize performance. With WASK, you can perform perfect ad management, gain deep insights into your ad metrics, use AI to optimize ad texts, and manage comments. WASK allows you to achieve more effective results with greater efficiency.

Analyze

What is WASK Analyze?

WASK Analyze is a feature that provides detailed insights and advanced analytics for your digital ads. It allows you to evaluate the performance of your ads across Meta and Google, offering detailed metrics and reports to help you understand how your campaigns are performing.

How to use the Analyze dashboard?

To use the Analyze dashboard, select your business account and view an overview of your ad performance metrics. There are default charts to analyze and compare your performance across different platforms like Meta and Google and also your ads specifically. The dashboard allows you to customize your view with a drag-and-drop feature. You can choose the metrics you want to track and dive into detailed reports.

Why do you need WASK Analyze for your digital ads?

It provides a comprehensive view of your ad performance across multiple platforms. It allows you to track and compare key metrics from Meta and Google ads, giving you actionable insights into how your campaigns are performing. You can identify trends, assess the effectiveness of your ad strategies, and make data-driven decisions to enhance your campaigns with the digital ads analyze feature.

Can I customize the Analyze dashboard?

Yes, you can customize the Analyze dashboard to fit your specific needs. WASK offers a user-friendly interface that allows you to arrange and display the metrics and data that matter most to you. With the drag-and-drop feature, you can easily customize the dashboard to focus on key performance indicators, compare different ad campaigns, and visualize your data in a way that aligns with your objectives.

Optimize

What is WASK Optimize’s purpose?

WASK Optimize is designed to enhance the effectiveness of your digital ads by automating the ppc optimization process. Its purpose is to improve the performance of your Meta and Google ad campaigns through advanced features like budget allocation, bidding optimization, ad text optimization, and more. With data-driven insights and AI-powered tools, WASK Optimize ensures that your ad spend is used efficiently, and campaigns are optimized for better results.

How does WASK increase the quality of your ads?

WASK optimizes ad quality by optimizing various elements, including ad text and assets, with AI-powered marketing tools. It ensures your ads are well-targeted and engaging, which can improve click-through rates and overall ad performance.

Is there any digital marketing knowledge required to use WASK’s Optimize feature?

No, WASK’s Optimize feature is designed to be user-friendly and intuitive. You don’t need advanced digital marketing knowledge to use it. It provides easy-to-understand tools and recommendations to help you optimize your ads effectively. You just need to decide to optimize your ads and click a button, WASK does the hard work for you.

How do you optimize a campaign?

To optimize a campaign with WASK, you can select from various campaign optimization options like budget allocation, bidding optimization, ad text optimization, cross negative keyword, comment management with AI, and more. You can decide to optimize and let WASK do it for you automatically or select the ‘Ask Me First’ option and implement the recommended changes.

How to optimize Google Ads campaigns for better results?

To optimize Google Ads campaigns, you can use WASK's ad optimization features such as budget allocation, bidding optimization and cross negative keywords to enhance performance. Also, you can use tools like Ad Text Optimization and Ad Assets Optimization to improve ad quality and relevance. You can monitor changes in real-time and make further refinements based on performance data to achieve better results.

Why do you use WASK Optimize?

It is used to optimize the performance and efficiency of your digital ads on Facebook and Google. It uses advanced algorithms and automation to optimize your ads. By using WASK Optimize, you can achieve better results with the same budget and less effort, and improve ROI. The platform provides actionable insights and continuous adjustments to maximize the impact of your campaigns across different platforms like Meta and Google.

How to increase the optimization score in Google Ads using WASK?

To boost your Google Ads optimization score with WASK, analyze your campaign performance using our detailed insights. Apply WASK’s recommendations and use tools like Negative Search Terms, Ad Placement, Budget, and Bidding Optimization for real-time adjustments. Monitor and optimize based on performance data to increase your score and improve campaign results.

Can I optimize my Facebook and Google Ads at the same time?

Yes, you can optimize your Google and Meta ad accounts with the budget allocation tool. It allocates the budget between Meta and Google ad accounts in the same business.

Pricing

Can I cancel my subscription anytime I want?

Yes, you can cancel your subscription at any time. We offer a flexible cancellation policy to ensure that you have control over your subscription. If you decide to cancel, you will have access to WASK until the end of your billing cycle. If you need assistance with the cancellation process, our support team is here to help.

How can I switch my plan?

Simply log in to your account, go to the account settings and subscription section, and click upgrade. You can choose a new plan that fits your needs. If you encounter any issues or need assistance, our support team is available to help

What payment methods does WASK accept?

Currently, WASK accepts only credit cards for all subscription plans.

What are the benefits of annual payments?

With an annual subscription, you receive a 30% discount on the monthly price. This plan allows you to access all features without limitations at a reduced cost.

Can I try all the plans for free?

Yes, WASK offers a free trial period for all plans. You can explore and experience all the features and benefits before committing to a subscription.

Security & Privacy

What Kind Of Security Measures Are In Place To Protect My Data?

WASK collect your data with GDPR compliance. WASK use your ads data through Facebook and Google API channels instantly, not in a database. Your financial data is processed instantly without storing important information such as the performances results of your ads.

Is WASK Secure To Use?

It collaborates with Google and Facebook. It rapidly processes ad campaign data using the Facebook and Google platforms. It is completely safe to use. Your Google and Facebook ad campaigns are simple to manage and optimize.

Can Any Changes Be Made To My Ads and Other Data Without My Permission?

No changes are made without your permission. You can easily see and follow all the changes you have made on your WASK account.

What Happens To My Facebook and Google Ads Campaigns If I Cancel My WASK Subscription?

If you cancel your WASK subscription, your campaigns will not change. You will be able to manage and edit your campaigns directly from other platforms at any time.

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